AI Chatbot Development Services | AI Chatbot Development Company

Chatbots That Sound Like Your Best Employee

Rule-based bots frustrate customers. Stellen Infotech is an AI chatbot development company that builds conversational assistants on large language models — OpenAI GPT, Anthropic Claude, Google Gemini — grounded in your own documents, product catalogue and policies, so answers are accurate, on-brand and in your customer’s language (English, Arabic, Hindi and 50+ others).

We have shipped chatbots for salons, clinics, real-estate brokers, e-commerce stores and SaaS products across the UAE, India, Singapore and the USA — on WhatsApp, websites, mobile apps, Instagram, Messenger and Slack — with human hand-off, CRM sync and analytics built in.

Our AI Chatbot Development Services

Customer Support Chatbots

Resolve the 60–80% of repetitive queries instantly — order status, returns, FAQs, account questions — and escalate the rest to a human with full conversation history.

WhatsApp Business Chatbots

Official WhatsApp Business API bots for bookings, catalogues, payments and notifications — the channel your GCC and Indian customers already use every day.

Lead Generation & Sales Bots

Qualify visitors, recommend products or properties, capture details and push hot leads straight into your CRM with a summary of the conversation.

Appointment & Booking Bots

Check availability, book, reschedule and remind — integrated with your calendar, salon, clinic or booking software. Built by the team behind Salonist.

Internal Knowledge Assistants

Private chatbots for your staff over HR policies, SOPs, product manuals and past tickets — RAG-based, permission-aware and deployable in Slack or Teams.

Voice & Multilingual Bots

Speech-to-text and text-to-speech assistants for phone lines and kiosks, with native-quality Arabic and Hindi alongside English.

Platforms & Channels We Deploy On

Channels: website widget, WhatsApp Business API, Instagram DM, Facebook Messenger, Telegram, iOS & Android apps, Slack, Microsoft Teams, voice/IVR.
AI models: OpenAI GPT, Anthropic Claude, Google Gemini, Llama, Mistral.
Integrations: HubSpot, Salesforce, Zoho, Shopify, WooCommerce, Salonist, Qwaiting, custom Laravel/Node.js back-ends and any REST API.

Our Chatbot Development Process

Conversation audit — we analyse your existing chats, tickets and calls to find the top intents worth automating.
Knowledge base & persona — your documents, FAQs and product data become the bot’s source of truth; we define tone, boundaries and escalation rules.
Build & integrate — LLM + RAG pipeline, channel connectors, CRM/booking integrations and human hand-off.
Test for accuracy and safety — hundreds of real and adversarial questions, hallucination checks, prompt-injection defences.
Launch & optimise — dashboards for resolution rate, CSAT and conversions; monthly tuning as new questions appear.

Why Businesses Choose Stellen Infotech for Chatbot Development

Product experience. We run our own SaaS products with built-in AI assistants — we know what breaks at scale.
Grounded, not generic. Every bot answers from your data with citations, and says “I don’t know” instead of inventing.
Arabic & multilingual by default. Native-quality responses for UAE, KSA and Indian markets.

Fast to value. Most chatbots are live in 3–6 weeks, starting with a working prototype in week two.
You own it. Source code, prompts and knowledge base are yours — no vendor lock-in.
Offices in India, Dubai and the USA with 15+ years of software delivery behind every bot.

Frequently Asked Questions

How much does AI chatbot development cost?

A single-channel FAQ or booking bot starts at a few thousand dollars. Multi-channel bots with CRM, payment and voice integrations are scoped after a free conversation audit. Monthly costs cover LLM usage and optimisation.

How long does it take to build a chatbot?

Typically 3–6 weeks from kick-off to launch, with a working prototype on your real data within two weeks.

Will the chatbot give wrong answers?

We use retrieval-augmented generation so the bot answers only from your approved content, cite sources, and route anything outside its knowledge to a human. We test with hundreds of questions before launch.